How can I get an article/chapter that the library doesn't have/use interlibrary loan?
Answer
Interlibrary Loan (ILL) services are agreements between libraries to share resources. When a document is not available through the Harrisburg University Library's existing subscriptions, we can request that one our partner libraries provide it. We reciprocate by providing copies of documents to other institutions. If the library doesn’t already have access to an item you need, you can request it using interlibrary loan.
The Library can usually obtain articles, book chapters, reports, and other relatively short textual items. However, the Library cannot obtain textbooks, print books, dissertations, or complete copies of eBooks through interlibrary loan services. While we can request scannable chapters of books, the service is usually limited to only one or two chapters per book to prevent copyright violations. Some requested items, even if generally allowed, may not be available through ILL services.
The Interlibrary Loan (ILL) guide provides an overview and instructions for making requests.